About Us at Adaptation Services UK
Pioneering Independent Living Solutions Since 2019
Our Mission: Transforming Lives Through Innovation
At Adaptation Services UK, we believe that everyone deserves to live independently and comfortably in their own home. Since 2019, we’ve been at the forefront of the UK’s £8.9 billion adaptation services market, combining traditional expertise with cutting-edge smart technology to create solutions that truly transform lives.
Our Story: From Vision to Market Leadership
Founded in 2019 with a vision to revolutionize home adaptations in the UK, we recognized that the traditional approach to accessibility modifications needed innovation. While 91% of homes in England lack essential accessibility features, we saw an opportunity to bridge this gap through technology-enhanced solutions and streamlined service delivery.
Today, we’re proud to be among the UK’s leading adaptation service providers, having completed over 2,500 successful installations and maintained an industry-leading 98.5% customer satisfaction rating. Our approach combines deep expertise in traditional adaptations with pioneering smart home technology integration.
What Sets Us Apart
- • First UK company to integrate smart home technology with traditional adaptations
- • Industry-leading project completion times (averaging 18% faster than competitors)
- • Comprehensive project management from assessment to aftercare
- • Certified occupational therapy partnerships and grant application expertise
2019: Foundation & Vision
Company founded with mission to modernize adaptation services through technology integration and superior customer experience.
2020-2021: Rapid Growth
Completed 500+ adaptations, established partnerships with leading occupational therapy practices, achieved 97% customer satisfaction.
2022-2023: Innovation Leadership
Launched smart home integration services, reduced average project timeline by 23%, expanded to cover all of England and Wales.
2024-2025: Market Leadership
Achieved 2,500+ completed adaptations, pioneered AI-assisted assessment tools, maintained 98.5% satisfaction rating with 92% on-schedule delivery.
Comprehensive Adaptation Solutions
We offer a complete range of adaptation services, from traditional modifications to cutting-edge smart home integration, all backed by industry-leading expertise and project management.
Traditional Adaptations
- • Level-access shower installations
- • Stairlift fitting (straight & curved)
- • Wheelchair accessible ramps
- • Grab rails and handrail systems
- • Bathroom and kitchen modifications
Smart Technology Integration
- • Voice-activated home controls
- • Automated lighting and heating
- • Emergency alert systems
- • Smart security and monitoring
- • Health tracking integration
Complete Project Management
- • Occupational therapy assessments
- • Grant application support (DFG)
- • Design and planning permissions
- • Contractor coordination
- • Quality assurance and aftercare
Industry Leadership Through Data-Driven Excellence
Our commitment to excellence is reflected in industry-leading metrics and continuous innovation. According to 2024-25 government data, we consistently outperform market benchmarks across all key performance indicators.
Performance vs Industry Average
Market Position & Growth
Industry Recognition
Pioneering Smart Home Integration
We’re leading the transformation of traditional home adaptations through smart technology integration. According to industry analysis, combined smart home and adaptation solutions increase user satisfaction by 45% while reducing long-term care costs by £12,000 per person annually.
The Future is Here
Our smart home adaptation solutions represent the next evolution in independent living. By integrating IoT devices, AI-powered monitoring, and voice-activated controls with traditional modifications, we create homes that truly adapt to their occupants’ changing needs.
Voice-Activated Controls
Complete home control through voice commands, eliminating the need for physical switches and manual operation.
Predictive Health Monitoring
AI-powered systems that detect changes in daily patterns and alert caregivers to potential health concerns.
Remote Management
Family members and caregivers can monitor and assist remotely through secure mobile applications.
Smart Home Adoption Trends
65% increase in smart home adaptation requests expected for 2025
Expert Team & Customer Success Stories
Our success is built on the expertise of our certified professionals and the trust of our customers. With industry-leading satisfaction rates, we’re proud to share the stories of lives transformed.
Certified Occupational Therapists
RCOT-registered professionals with average 12+ years experience in home adaptation assessments.
Master Craftspeople
Fully licensed and insured specialists in accessibility modifications and smart home technology installation.
Project Management Experts
Dedicated coordinators ensuring seamless delivery from initial assessment to project completion and aftercare.
“The smart shower system they installed has completely transformed my independence. The voice controls and emergency alerts give my family peace of mind, and the craftsmanship is exceptional. From assessment to completion, everything was handled professionally and on time.”
“Outstanding service from start to finish. They handled all the grant paperwork, the occupational therapy assessment was thorough, and the curved stairlift installation was flawless. The team went above and beyond our expectations. Highly recommended.”
Our Impact in Numbers
Shaping the Future of Independent Living
As we look toward 2026 and beyond, we’re committed to leading the next wave of innovation in adaptation services. With 250,000 more people potentially benefiting from accessible homes, our vision is to make independent living possible for everyone.
2025-2026 Innovation Roadmap
AI-Powered Assessment Tools
Developing AI systems that reduce assessment time by 30% while improving accuracy of recommendations through machine learning algorithms trained on over 2,500 successful adaptations.
Modular Adaptation Solutions
Pioneering modular systems that enable faster installation and easier upgrades, reducing project timelines by an additional 25% while maintaining quality standards.
Predictive Maintenance
Smart monitoring systems that predict maintenance needs, reducing service calls by 50% and extending equipment lifespan through proactive care.
Industry Leadership Goals
Expert Industry Insight
“The integration of smart home technology with traditional adaptations is revolutionizing how we approach independent living. Combined solutions increase user satisfaction by 45% while reducing long-term care costs significantly.”
— Dr. James Robertson, Director of Assistive Technology Research, University of Bath
Frequently Asked Questions
Everything you need to know about working with Adaptation Services UK
What services does Adaptation Services UK provide?
We provide comprehensive home adaptation services including major and minor modifications, smart technology integration, occupational therapy assessments, grant application support, and complete project management from initial consultation to aftercare. Our services cover everything from simple grab rail installations to complex whole-home accessibility transformations with smart home integration.
How long has Adaptation Services UK been operating?
Adaptation Services UK has been transforming lives since 2019. In our six years of operation, we’ve completed over 2,500 successful adaptations, maintained a 98.5% customer satisfaction rating, and established ourselves as a leader in smart home integration for accessibility solutions. Our rapid growth reflects our commitment to innovation and excellence in service delivery.
What makes Adaptation Services UK different from other providers?
We’re the first UK company to integrate smart home technology with traditional adaptations, offering complete project management and maintaining industry-leading completion times that are 18% faster than competitors. Our 92% on-schedule delivery rate, 89% grant approval success rate, and comprehensive aftercare service set us apart. We combine certified occupational therapy partnerships with cutting-edge technology solutions.
Do you help with Disabled Facilities Grant applications?
Absolutely. We provide comprehensive support throughout the entire DFG process, from initial occupational therapy assessment to final grant approval. Our team has achieved an 89% approval success rate, significantly higher than the national average. We handle all paperwork, coordinate with local authorities, and ensure applications meet all requirements for maximum funding potential up to £30,000.
What areas do you cover?
We currently provide services across England and Wales, with plans to expand to Scotland and Northern Ireland in 2025. Our network of certified professionals and trusted contractors ensures consistent quality standards regardless of location. We coordinate all aspects of projects remotely when necessary, while maintaining our commitment to personalized, local service delivery.
Ready to Transform Your Home?
Join the thousands of satisfied customers who have chosen Adaptation Services UK for their home modification needs. Contact us today for a free consultation and see how we can help you achieve greater independence.
Get Your Free Consultation
Why Choose Us
Founded and led by industry expert Darryl Higgins, our commitment to excellence and innovation has made us a trusted leader in the UK adaptation services market.